Customer Satisfaction

MSRD chooses to carry only the best quality products for your satisfaction. Please be advised that our commercial grade products are designed for their utility and not necessarily the cosmetic or aesthetic appeal you would expect for residential use, and therefore, these products may not meet your expectations and may not be appropriate for use in your home.

If you feel that a product is being misrepresented on the MSRD website, please contact Customer Support or call 1-800-423-2727 or locally 314-423-2727.

Many items ship directly from our St. Louis warehouse within 1-2 business days. There are rare cases in which an item may ship directly from a manufacturer from inside the same state in which you reside. When this does happen, you will be responsible for the payment of such additional sales tax, according to your local tax rate, and such additional sales tax will be collected by us and charged to your account and/or credit card.

We thank you for doing business with our company and look forward to serving you and your equipment needs.